MWS

website support..

MY WEBSITE SUPPORT

MAINTENANCE PACKAGES

MAINTENANCE PACKAGES

SIMPLE. TRANSPARENT. EASY.

Basic Maintenance

Basic  Monthly Package
  • Uptime
  • 2 Hrs a month support
  • Image Optimization

Standard Maintenance Package

PLUG IN MAINTENANCE WordPress Updates WordPress is a content management system (CMS), software used to build, modify, and maintain websites. Major updates are released when new features are rolled out or to patch security vulnerabilities. Usually, multiple times per year. Minor updates are also rolled out as needed (usually monthly). We will test and manage all WordPress updates for you on your website and ensure that your WordPress CMS continues to run smoothly.  

Advanced Maintenance Package

Advanced maintenance package We look after all  all your standard services as well as
  • Security
  • Performance
  • Uptime
  • SEO ranking
PLUG IN MAINTENANCE WordPress Updates WordPress is a content management system (CMS), software used to build, modify, and maintain websites Major updates are released when new features are rolled out or to patch security vulnerabilities. Usually, multiple times per year. Minor updates are also rolled out as needed (usually monthly). We will test and manage all WordPress updates for you on your website and ensure that your Wordpress CMS continues to run smoothly. Plugin Updates Your website maybe party to multiple plugins (not least your page builder – Elementor) that will require updates at varying frequencies to keep your site safe and operating effectively. We will test and manage all of these plugins for you on your website and ensure that your Elementor page builder and all other associated plugins continue to meet industry standards. Daily Backups We will ensure you have daily back ups of your website and if there is ever a major problem we will be in a position to support to help you install the latest back up and get you back up and running as quickly as possible. Plugin Settings Your website maybe party to multiple plugins (not least your page builder – Elementor) that have a wide range of settings created to support your website functionality and aesthetics. As updates are released these settings can sometimes be reset or connections with your website or other third party systems (e.g. payment gateways, social media platforms or email marketing systems) can be severed and need to be reconnected. We will assist you to ensure these settings remain intact. To perform these setting updates we may require access to your accounts or credentials for a short period of time after which we will exit and recommend you to amend your passwords.   Certainly! When entering into a website maintenance contract for 12 months, it's crucial to outline the specifics to ensure a clear understanding between you and the service provider. Here's a template that you can customize: --- **Website Maintenance Contract** **Client: [Your Company Name]** **Service Provider: [MywebsiteSupport]** **Contract Duration: 12 Months** --- **Scope of Services:** 1. **General Maintenance:** - Regular website backups. - Security monitoring and threat detection. - Performance optimization. 2. **Content Updates:** - Regular updates to website content as provided by the client. 3. **Plugin Management:** - Installation of necessary plugins for functionality and security. - Regular updates of plugins to the latest versions. 4. **Technical Support:** - Troubleshooting and resolving technical issues. - Email/phone support during business hours. 5. **Reporting:** - Monthly reports on website performance, security status, and updates. --- **Plugin Costs:** The client agrees to cover the costs associated with purchasing and renewing premium plugins deemed necessary for the website's functionality. The service provider will provide a detailed breakdown of plugin costs, and any purchases will be made with the client's approval. --- **Payment Terms:** 1. **Monthly Maintenance Fee:** - [£150] 2. **Plugin Costs:** - The client will be invoiced separately for any premium plugins purchased. 3. **Payment Schedule:** - Invoices are due within [5] days of receipt. 1st of the Month --- **Termination Clause:** Either party may terminate this contract with a written notice of [30 days ] days. In case of termination, the client is responsible for any outstanding payments for services rendered. --- **Signatures:** [Acceptance is agreed on click of T&C's] [MyWebsiteSupport ] [Date] ---    

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